We offer a Baratza grinder repair program so you can get back to making great coffee. This service is also if you want to upgrade your grinder to the latest components.
Our repair includes:
- A shipping label via email to send the grinder into us (UK customers)
- Diagnosis of problems
- Replacement worn/broken parts as needed (except burrs)
- Return Shipping
- 3 Months Warranty
If you would like your burrs replaced, purchase the burrs at the same time as this service.
Once we have received your order we will email you a shippng label to send the grinder in to us.
Please send your grinder in without the hopper or bin.
Make sure the grinder is well packaged. Don't use loose fill peanuts, they are not secure enough.
Please remember to include your Name and Order/Reference Number with the grinder.
Good quality fast service. Replace several parts including motor. Can't fault the service
My dead Baratza Virtuoso grinder was resurrected and returned within a few days. Easy to package and send too, thanks to prepared labels and local drop off at a UPS point. Thanks to Josh at Okende coffee shop in West Bridgford for letting me know about Coffee Hit's repair service. I'd recommend to anyone.