Fellow Troubleshooting & Warranty claims
For help troubleshooting your product. Please see link below
To start your claim, please email Sales@coffeehit.co.uk You will need to include the following information and documentation. Please note it can take up 14 working days from submitting a claim for complete turn around.
-Product
-Serial Number
-Full Name
-Email Address
-Order number
-Proof of Purchase
-Warranty claim fault description
-Video or photo of fault
CONDITIONS OF COVER:
- Electric goods - 1 year from final date of purchase
- Non-electric goods - 30 days from final date of purchase
Warranty does not cover:
- Damage caused by accident, misuse, abuse, improper care, or repairs performed by unauthorized personnel.
- Normal wear and tear.
- Operation with the wrong type of current or voltage.
- Failure to follow all cleaning instructions.
- Failure to comply with any safeguards listed in the instructions of the product or this warranty.
- Normal wear and tear.
- Operation with the wrong type of current or voltage.
- Failure to follow all cleaning instructions.
- Failure to comply with any safeguards listed in the instructions of the product or this warranty.
- Products used or purchased outside the United Kingdom and Ireland.