Returns Policy

Returns from Coffee Hit

30 Day Returns with Collect +! Click Here to Return

You can return any unwanted item within 30 days and we will happily exchange or refund your item at no cost.*

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund or exchange on receipt.
(*free returns are currently only available for Mainland UK customers)

After 30 days we will accept a return for a credit up to 6 months. It's your responsibility to cover the cost of shipping the item back to us. We will then issue a Store Credit Voucher. Store credit will expire after 12 months from the date of issue. Contact Us to Return an item over 30 Days.

For incorrectly delivered items or damaged upon receipt we will arrange to collect and exchange. 

For warranty claims in the UK, we will collect and repair or replace your item
For products sold outside the UK, the warranty is a back-to-base warranty.

Returns Address

Coffee Hit Ltd - Returns
Unit 7 Belvedere Business Park,
Crabtree Manorway South
Belvedere DA17 6AH, United Kingdom